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FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Where and by whom are your reptile show displays made?
A: All of our displays are made by us here in the U.S.A.

Q: How long do orders usually take to arrive?

A: We are very busy with orders at this time and you can expect approximately 4 - 6 weeks before delivery. Sorry for the delay.

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